Working process

Scope before shutter.

The most important production decisions happen before site arrival: purpose, audience, access, coverage and privacy.

01

Agree

Confirm the purpose, scope, access and capture plan.

02

Capture

Create the dated site record and process the agreed outputs.

03

Review

Use a browser walkthrough, Mattertags, notes or the agreed issue register.

04

Assign

Track owners, priorities and status with the project team.

05

Update

Clarify visible conditions and follow up on agreed actions.

06

Issue

Deliver reviewed links and files with naming and retention agreed.

Timing follows the brief

Issue dates are agreed after the area, access, capture type, processing, review steps and delivery format are clear.

CAD and BIM timing also depends on source quality, area, complexity, requested LOD or detail, coordinate and tolerance requirements, and QA. The confirmed proposal or work order remains the delivery commitment.

For recurring programmes

Agree frequency, repeat viewpoints, naming, report structure, responsible contacts and the project stages that trigger extra coverage. Timelapse maintenance, Matterport hosting and media handover should also be stated.

Clear boundaries

Visual capture records what is accessible and visible at the agreed time. It can support claims review and measurement discussion, but it does not certify completion, quality or payment value.

Weather, site readiness, lighting, access restrictions and active work can affect coverage. Those constraints should be discussed before the visit.

Prepare the visit

A six-line brief is enough to begin.

Location, site type, audience, priority output, target window and the question the record needs to answer.